Helpline phone hours are Monday-Thursday from 11AM to 9PM ET, and Friday from 11AM to 5PM ET.

Helpline chat hours are Monday-Thursday from 9AM to 9PM ET and Friday 9AM to 5PM ET.

Helpline volunteers are trained to help you find the information and support you are looking for. Reach out today!

Ways to Contact the Helpline

You may reach the Helpline at

(800) 931-2237

Use Click-to-Chat to speak with a live, trained Helpline volunteer if you prefer instant messaging to speaking on the phone.

For crisis situations, text "NEDA" to 741741 to be connected with a trained volunteer at Crisis Text Line.

You can always leave a message for the Helpline if it is not currently available and we will return your call or message promptly.

Holiday Closure Information

• Tuesday, January 1, 2020 - New Years Day
• Monday, January 20, 2020 - Martin Luther King Day
• Monday, February 17, 2020 - President's Day
• Monday, May 25, 2020 - Memorial Day
• Monday, September 7, 2020 - Labor Day
• Thursday, November 26, 2020 - Thanksgiving Day
• Helpline will offer holiday chat hours 10am-2pm ET on Thanksgiving Day.
• Friday, November 28, 2020 - Friday after Thanksgiving
• Helpline will offer holiday chat hours 10am-2pm ET on the Friday after Thanksgiving.
• Friday, December 25, 2020 - Christmas Day
• Helpline will offer holiday chat hours 10am-2pm ET on Christmas Day.