National Eating Disorders Association

Do you have a loved one struggling with an eating disorder?

Are you seeking answers or trying to figure out how you can help someone?

Do you feel lost, overwhelmed, alone, or unsure about what to do?

NEDA Navigators are here to help.  

NEDA Navigators Button



What is a Navigator?

NEDA Navigators are volunteers who have first-hand experience with eating disorders and are well into their own, or their loved one’s recovery. Navigators are familiar with navigating the complex and overwhelming systems and emotions involved with seeking help and working towards recovery and have been trained by NEDA staff and Clinical Advisors to be a knowledgeable, informal source of guidance to others. As peers who understand the struggles involved in this journey, they provide direction, wisdom, and hope to others during a difficult and overwhelming time.


How does the Navigator Program work?   

The Navigator Program connects those who are caring for a loved one struggling with an eating disorder, or individuals struggling themselves, to volunteer Navigators who can share information, experiences, and resources to help others figure out where to go next and how to get to recovery. The Navigator Program is a peer-to-peer, online program geared towards offering short-term, goal-oriented assistance to those who are currently battling an eating disorder or who are supporting a loved one who is struggling.  


How can a Navigator Help?

  • Provide guidance and help figuring out where to go next on the road to recovery
  • Assist with finding resources, treatment options, and support groups
  • Help identify useful websites, books, articles, videos, webinars, and more
  • Answer basic questions about eating disorders and body image issues
  • Offer wisdom, encouragement, and hope by sharing personal stories
  • Listen to your concerns and decrease feelings of isolation
  • Help navigate insurance issues for treatment coverage
  • Provide listings of organizations that offer treatment scholarships as well as research studies offering free treatment 


Who can Navigators help?   

  • Parents, families, friends, and loved ones of someone currently struggling with an eating disorder 
  • Individuals wanting information about how to support a loved one or help them work towards recovery
  • Individuals who are hoping to receive information and guidance about the eating disorder treatment, support, and recovery process
  • People who are at least 13 years of age


How can I find out more?   

If you are interested in pursuing recovery, or would like guidance on how to support someone struggling, you may find the non-professional guidance and knowing support from "someone who understands" to be helpful. Navigators are able to help individuals who are at least 13 years of age and are currently struggling with an eating disorder or supporting someone who is struggling. To learn more about how you can be connected with a Navigator to receive information and guidance about the eating disorder treatment, support, and recovery process, please contact NEDA's Information & Referral Helpline by calling 1.800.931.2237, emailing, or chatting online with a Helpline volunteer via our Click to Chat feature.  


Service Disclaimer    

Please note that NEDA Navigators are not treatment professionals and should not be used as a substitute for medical or psychological evaluation and treatment. Individuals requesting Navigator support should be willing to work towards recovery. If you or your loved one are currently experiencing an emergency or crisis situation, or are displaying signs of a medical emergency, we encourage you to seek help immediately by dialing 911, calling your medical provider or treatment team, or seeking emergency medical services at your local health facility.


Interested? Contact NEDA's Information & Referral Helpline at 1.800.931.2237 for more information or see if you could use a NEDA Navigator today!