Information & Referral Helpline
The NEDA Helpline is available Monday-Thursday from 9AM to 9PM Eastern Time and Friday 9AM to 5PM to give additional support to our contacts.
In addition to the resources available on our website, NEDA’s Information and Referral Helpline volunteers are here to help you in assessing options for yourself or a loved one who may be struggling with an eating disorder. Helpline volunteers have extensive training to prepare them to be able to help you find information, treatment and support options.
Call the Helpline
You may reach the Helpline at (800) 931-2237.
The Click-to-Chat option is another way to speak with a live, trained Helpline volunteer, should you prefer instant messaging the Helpline instead of speaking to a volunteer over the phone.
You can always leave a message for the Helpline if it is not currently available and we will return your call or email promptly.
Crisis Text Line
For crisis situations, text "NEDA" to 741741 to be connected with a trained volunteer at Crisis Text Line
The Helpline is closed in observance of the following holidays:
Friday, January 1, 2016 - New Years Day
Monday, January 18, 2016 - Martin Luther King Day
Monday, January 15, 2016 - President's Day
Monday, May 30, 2016 - Memorial Day
Friday, July 1, 2016 - Friday before Independence Day Weekend
Monday, July 4, 2016 - Independence Day
Friday, September 2, 2016 - Friday before Labor Day
Monday, September 5, 2016 - Labor Day
Wednesday, November 23, 2016 - Closed at 5pm
Thursday, November 24, 2016 - Thanksgiving Day
Monday, December 26, 2016 - Observance of Christmas Day