Information & Referral Helpline

The NEDA Helpline is available Monday-Thursday from 9AM to 9PM Eastern Time and Friday 9AM to 5PM to give additional support to our contacts. 

In addition to the resources available on our website, NEDA’s Information and Referral Helpline volunteers are here to help you in assessing options for yourself or a loved one who may be struggling with an eating disorder. Helpline volunteers have extensive training to prepare them to be able to help you find information, treatment and support options.

Call the Helpline

You may reach the Helpline at (800) 931-2237.


The Click-to-Chat option is another way to speak with a live, trained Helpline volunteer, should you prefer instant messaging the Helpline instead of speaking to a volunteer over the phone. 

You can always leave a message for the Helpline if it is not currently available and we will return your call or email promptly.

The Helpline is closed in observance of the following holidays:

Friday, January 1, 2016 - New Year’s Day              
Monday, January 18, 2016 - Martin Luther King Day
Monday, February 15, 2016 - President’s Day
Monday, May 30, 2016 - Memorial Day
Monday, July 4, 2016 - Independence Day
Monday, September 5, 2016 - Labor Day
Wednesday, November 23, 2016 - Early Closure at 5:00 PM ET
Thursday, November 24, 2016 - Thanksgiving Day
Friday, November 25, 2016 - Day After Thanksgiving
Monday, December 25, 2016 - Christmas Day