Information & Referral Helpline

The NEDA Helpline is available Monday-Thursday from 9AM to 9PM Eastern Time and Friday 9AM to 5PM to give additional support to our contacts.

In addition to the resources available on our website, NEDA’s Information and Referral Helpline volunteers are here to help you in assessing options for yourself or a loved one who may be struggling with an eating disorder. Helpline volunteers have extensive training to prepare them to be able to help you find information, treatment and support options.

Call the Helpline

You may reach the Helpline at (800) 931-2237.


The Click-to-Chat option is another way to speak with a live, trained Helpline volunteer, should you prefer instant messaging the Helpline instead of speaking to a volunteer over the phone.

You can always leave a message for the Helpline if it is not currently available and we will return your call or email promptly.

Crisis Text Line

For crisis situations, text "NEDA" to 741741 to be connected with a trained volunteer at Crisis Text Line

The Helpline is closed in observance of the following holidays:

Sunday, January 1, 2017 - New Years Day

Monday, January 16, 2017 - Martin Luther King Day

Monday, February 20, 2017 - President's Day

Monday, May 29, 2017 - Memorial Day

Tuesday, July 4, 2017 - Independence Day

Monday, September 4, 2017 - Labor Day

Thursday, November 23, 2017 - Thanksgiving Day

Friday, November 24, 2017 - Friday after Thanksgiving

Monday, December 25, 2017 - Christmas Day