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NEDA Navigator Guidebook Not for public distribution. For exclusive use by official NEDA Navigators • • Arrange opportunities for your child to socialize with friends outside of school to help build and maintain a strong support system. Encourage your child to stick with a friend at recess, lunch, in the hallways, on the bus or walking home because kids are more likely to be targeted when they are alone. If your child is taking part in cyber bullying, make sure that they are aware that such behavior is not acceptable. Many children fail to realize that saying mean things about someone on the Internet or through text messaging is a form of bullying. If your child is victim to cyber bullying, teach them to not respond to the message and bring it to the attention of an adult. 5. Q: My family only has Medicaid/Medicare. Is there any help for us? Some facilities take these plans. The NEDA Helpline has information per state. HELPLINE: 800-931-2237 6. Q: My daughter lost her insurance because she had to leave college. What can we do? In some cases, taking a medical leave of absence will keep the insured covered. You must contact the school and your insurance company. More information on how to work with insurance companies is available in the NEDA Parent Toolkit. Click here: Parent Toolkit or paste this to your web browser: http://www.nationaleatingdisorders.org/information- resources/parent-toolkit.php 7. Q: My child is not getting better and spends hours online. Could this be part of the problem? Yes, this is absolutely a possibility. Online connections are sometimes more powerful than personal family and friend relationships. Pro Ana (pro Anorexia) websites, as they are known, pose a real threat to recovery. Make sure the treatment team knows what the child is viewing. Viewing the log of visited web sites can give you enough information about your child’s habits, interests and online friends. Normally you should do this only occasionally but if your child becomes secretive, then you should check more often. If you find that the history of sites visited is deleted in your Web Browser, this is a signal that something is going on and should be investigated. If you are have a question that comes up often in your role as a NEDA Navigator and would like to submit it as an addition to the Frequently Asked Questions, please contact Diana Kalogridis, Program Coordinator: dkalogridis@myneda.org, 212-575-6200 Frequently Asked Questions ▪ Page 9 ©2012 National Eating Disorders Association. All Rights Reserved. Reproduction or other use of this outline without the express written consent of the National Eating Disorders Association is prohibited. 19