Get Adobe Flash player
Confidentiality Policy for Staff and Volunteers Due to the delicate nature of the medical, ethical, and professional issues surrounding eating disorders, it is crucial that all NEDA clients, staff, donors and volunteers know that National Eating Disorders Association carries out its work with a strong commitment to confidentiality. All information obtained from or concerning a client, donor or volunteer is privileged communication. Neither employees nor volunteers should divulge any information concerning a patient/donor/personnel/volunteer to outside sources without prior written permission. All staff and volunteers should carefully consider their actions in light of this policy. Be especially mindful of the following situations: Information that could reveal the identity of a client who wishes to confidentially receive materials, referrals, etc. Any public listing or reference to donors who indicate a desire to remain anonymous. Giving out the home addresses and telephone numbers of Directors, other volunteers, staff, or donors. Discussing specific information on donors, except as necessary for National Eating Disorders Association business. Sharing sensitive personal, professional or personnel information about Directors, volunteers, donors or staff except as necessary for National Eating Disorders Association business. Also, avoid being trapped by these pitfalls: Talking over “cases” by name with other personnel. Mentioning, even in strictest confidence, to a close friend or family member or anyone else, the name of a client. Using a client’s full name in a place where you can be overheard. Using specific case histories, even without using names, to illustrate a story about the National Eating Disorders Association to your daily contacts or at social gatherings. When in doubt about a situation, it is better to err on the side of caution. If you have any questions about this policy, please speak to the Chief Executive Officer or Director of Programs. Signature and date: I understand the confidentiality policy of the National Eating Disorders Association. I will respect the confidentiality of a client, donor, personnel, and volunteer information which, I gain either directly or indirectly in my work. I further understand that any breach of this agreement constitutes grounds for dismissal. 43