National Eating Disorders Association

Would I benefit from calling the NEDA Helpline?

Lauren Smolar, Helpline Manager

Wondering if you could benefit from calling NEDA's confidential, toll-free Helpline? Check out some common scenarios below to find out the answer to the question...would I benefit from calling the NEDA Helpline?

1. I’ve noticed that my child’s eating habits have changed all of a sudden and I’m not sure why. I don’t know what to do! 
Yes! We can discuss what has been happening with your child and figure out next steps. We also have several resources for parents to guide you through the process should your child need to seek professional help.

2. It seems like my diet keeps failing and I feel so hopeless, but I don’t think I have an eating disorder. 
Yes! We can talk to you about what is going on and help you figure out if you should speak with a professional about your concerns.

3. I’ve been feeling kind of stressed out lately and I think I’m relapsing. 
Yes! We have resources to help you when experiencing a relapse and we can talk about ways to get the support you need to refocus on the recovery process!

4. My partner has been struggling with an eating disorder for years and I’m not sure how to give support. 
Yes! We have information for supporting a loved one and we can talk about option available to you for support.

5. I haven’t been able to find the right therapist. Everyone I’ve talked to either doesn’t really get my eating disorder or isn’t affordable.
Yes! We have a list of options nationwide and can discuss options for affordable care.

6. My unhealthy eating behaviors are getting worse and I’m scared. 
Yes! We can talk to you about ways to find support and next steps.

7. No one knows what is going on with me. I’m scared of being judged.
Absolutely! The helpline is often a first step in talking about eating concerns. We can talk to you about what is going on from a place of understanding.

8. My friend told me in confidence that she is struggled with an eating disorder. I don’t know what to do.
Yes! We are a confidential place to discuss what is going on with your friend and how you can support her!

9. I don’t want to see a professional. 
Yes! We can discuss the many different options for pursuing recovery and talk about your concerns with seeing a professional.

10. I'm having strong urges to engage in eating disorder behavior and I need someone to talk to.
Not exactly...The NEDA Helpline is an information and referral helpline so if you are in any kind of crisis we recommend you reach out to your treatment provider or a crisis hotline (800.273.TALK). If you are looking for support options to prevent behaviors, please reach out! The helpline can help you figure out what support tools are available for you! While we cannot serve as ongoing support, we do have resources that can!

11. I am experiencing symptoms of a medical emergency (ex: passing out, abnormal heart rate, always cold). Would I benefit from contacting the NEDA Helpline?
No! Please call 911 or make an appointment to see a medical doctor as soon as possible! Since we are not medical professionals, we are not trained to help with those symptoms. Please make sure you see a doctor and let them know you are struggling with an eating disorder. For a list of other possible medical emergencies, check out this page.

The NEDA Helpline is open Monday through Thursday 9am-9pm Eastern Time and Friday 9am-5pm Eastern Time. To speak to a Helpline Volunteer live please call 800.931.2237 or chat online at